Customer reviews at First Team Honda in Chesapeake, VA
Over 1800+ reviews & rated 4.7 stars on Google
Featured reviews from our customers
The best read on what it actually feels like to walk into First Team Honda comes from the drivers who've already done it. Real customers, real receipts, real reviews. Below you'll find unedited words from the people we've worked with over the years. Some came in for a brand new Civic, others picked up a Certified Pre-Owned Pilot, plenty rolled their CR-V in for a Tuesday afternoon oil change and stayed because we made it painless.
If we earned your business at any point, take a minute and write a sentence or two on Google. Honest reviews help the next driver decide where to spend their Saturday, and they keep us honest about the work we put in.
Daizha Heart
9/30/2026
9/30/2026
Everyone was so friendly and welcoming specifically Aziah Robinson. She was so accommodating. There was also a speedy turnaround for my car service.
Tim Walters
9/30/2026
9/30/2026
Showed up early and pulled into the quick lane. I was met by a friendly fellow who checked me in confirmed my requested services and took the car away for the work. Not once did he say anything about an appointment or that I can't just show up without notice or any complaint. Just a thank you and we will let you know when we finish.
And he did just that. Great service and great experience. Thanks First Team Honda!!
Jess S
9/29/2026
9/29/2026
Cannot say enough good things about the way we were treated at First Team Honda. Hunter and the team went above and beyond for us and absolutely have our business in the future! Could not have asked for a better experience.
Anita Brown
9/28/2026
9/28/2026
Outstanding service. The service team (Matt) was in contact with me every step of the way. They were persistent about finding the cause of the issue my Honda was having. After the repair was completed they retested to be sure the issue was corrected.
Tracey Sackett
9/28/2026
9/28/2026
On August 29, 2026 we came to First Team Honda to see D.A.Young to purchase a car. Having already purchased two vehicles from D.A. we knew he would take care of us and he did just that! Buying a vehicle is a long process no matter where you go. First Team Honda and D.A. provide a stress free buying experience, working to meet our needs and budget. Thank you D.A. for always taking care of us. We will miss you dearly when you retire!!
Adam Moore
9/27/2026
9/27/2026
My experience was fantastic and the service was fast, Matt was respectful and polite during the whole process.
Janet Thornhill
9/25/2026
9/25/2026
I highly recommend First Team Honda Service Department. I have owned three Hondas purchased from First Team and have all my work done there. It’s the best auto service department I’ve ever used and I will continue to buy future autos from First Team Honda because of the wonderful service team!
Natalie Lassiter
9/25/2026
9/25/2026
This was my first time since I purchased my TrailBlazer in May. Easily scheduled my appointment online for an oil change and tire rotation. I checked in, and waited until everything was complete. I appreciate the video text showing the oil drainage and the undercarriage of my car. Everything looks good and was informed that I need to replace my rear windshield wiper.
Jay Monfett
9/25/2026
9/25/2026
Great experience. I will be returning. Friendly and informative staff, very happy with my service. Will be looking for a second vehicle and will cine back.
Sandra Jordan
9/25/2026
9/25/2026
Hi, I'm Sandra, customer of first name Honda with the best customer service representatives. And staff I know my car service by the best people I enjoy coming to have my car service get to put a smile on my face with the nicest people working here at first name Honda. Thank you
Ann Dixon
9/24/2026
9/24/2026
Courteous and friendly staff. Work was done on time. Suggested additional work on vehicle but was not pushy.
gloria whitaker
9/23/2026
9/23/2026
C. Logan was very helpful and patient during the car buying process. Walked away a very satisfied customer
